OMNIRA CONSULTING
Diagnostic for—
The Diagnostic Engagement

Let's map how your business actually works.

This is the structured intake that begins your Diagnostic Engagement. Your answers become the raw material for the analysis — so the more candor you bring, the sharper the read you'll get back.

"Most business problems are architecture problems. This is where we start drawing the map."
1

Sign the agreements

A short set of plain-language agreements covering how we handle your data and how the engagement works. This unlocks everything else.

2

Tell us about the business

The essentials — who you are, what you do, your scale and sector. This shapes the rest of the diagnostic.

3

Work through the five domains

Operational, Cognitive, Financial, Cultural, and Strategic — then a Compliance read that cuts across all five, and an AI readiness read. Take them in any order. Every section opens with what we're looking for and what a 5 actually looks like, so the scale means the same thing everywhere.

Set aside 45–60 minutes. You don't have to finish in one sitting — close the tab and your answers will be here when you return.

Section 02

Business Information

The essentials. A few of these — your sector especially — shape how the rest of the diagnostic adapts to you.

We'll need the business name.
Country and ZIP are enough for U.S. businesses; add city and state if you'd like.
Country and ZIP, please.
Select a company type.
Select your sector.
Select a revenue range.
Select a headcount range.
Every site the business operates or owns: stores, warehouses, offices, restaurants, plants, apartments, rental properties. Count each one. If you're fully remote, enter 0.
Enter a whole number (0 or more).
Business 1 · this diagnostic is for
—
Each listed business needs at least a name and a sector — or untick the box above.
One or two. Business 1 is already selected; add a second if its sector or its problems are different enough to deserve its own read.
Two at most — pick the two that matter most.
Who runs the business?
Where we'll send your confirmation and reach you first.
A valid email, please — that's how we send your copy.
So we can reach you if email goes astray.
In your own words, not your website's — what is this business for?
Who do you serve, and what do they come to you for?
Legal, finance, accounting, staffing, marketing, IT — anyone you rely on outside the business.
Progress saves automatically.
Section 03 · The Flow lens

Operational

How the work actually moves.

What this is
The Operational domain is how work moves through the business — from the moment a request arrives to the moment it is delivered, invoiced, and recorded. We read it through the Flow lens: your overall efficiency first, then the ten tasks nearly every business runs on.
What we're looking for
Where work waits, loops back, or leans on one person. Margin rarely vanishes in a single failure; it leaks in handoffs, rework, and the quiet hours between one step finishing and the next beginning. We want to know where yours leaks — and where it doesn't.
What a 5 looks like
On the first question, a 5 means work moves end to end without heroics: the steps are known, the handoffs are clean, nothing depends on one person remembering, and doubling your volume would strain you but not break you. If "we get it done" needs a story to go with it, that is a 3.
Rate each on how well it runs today

The ten core tasks

Be honest, not generous. Once all ten are rated, we'll ask about your highest and your lowest — however many share the score.

Progress saves automatically.
Section 04 · The Information lens

Cognitive

How the business sees itself.

What this is
The Cognitive domain is what the business knows, when it knows it, and whether two people looking at the same thing see the same thing. We read it through the Information lens.
What we're looking for
The gap between what is happening and what leadership can see. Late, fragmented, or contested information turns capable people into confident guessers. We're mapping where your signals come from, where they stall, and who owns them when they fire.
What a 5 looks like
On the first question, a 5 means your reporting shows the past, the present, and the projected future in one view — and the forward view warns you, before the fact, about the things that would hurt. Clean monthly statements that tell you what already happened are a 3. A 5 tells you what is about to.
Progress saves automatically.
Section 05 · The Economics lens

Financial

How the money is seen.

What this is
The Financial domain is your financial architecture — how the numbers are produced, how soon you see them, who owns the read, and whether they explain the business or merely record it. We read it through the Economics lens.
What we're looking for
Whether you can tell which parts of the business carry the others. A business can be profitable in aggregate and losing money on half of what it does. We look at visibility, unit economics, cash, pricing, control, and how far ahead the numbers let you see.
What a 5 looks like
On the first question, a 5 means the numbers explain why, not just what: you can see margin by job, client, or line; you know which costs flex and which don't; and a surprise in the P&L has a story you can read on sight. Tidy books that arrive weeks late and need the accountant to translate them are a 2.
Progress saves automatically.
Section 06 · The Learning lens

Cultural

What it's like inside.

What this is
The Cultural domain is whether the business can hear bad news and change because of it. Engagement, clarity, and morale are all downstream of that one loop. We read it through the Learning lens.
What we're looking for
Whether your people know how they're doing, have room to think, can raise a problem without paying for it — and whether anything changes when they do. We also compare your read with theirs; that is what the confidential staff survey at the end of this section is for.
What a 5 looks like
On the first question, a 5 means that if we asked your people what it's like to work here, their answer would match yours — rough edges included. Not because the answer is flattering, but because you already know what they would say. If you'd be nervous to hear the recording, that is a 2.
Progress saves automatically.
Section 07 · The Decision lens

Strategic

The view from the bridge.

"Your competitors are beating you in all the ways they're not telling you."
What this is
The Strategic domain is not the plan. It is the quality and speed of the decisions the business makes under pressure, and how much it knows about the field it plays on. We read it through the Decision lens.
What we're looking for
Whether the direction is clear enough to be stated and shared; what you know about your customers and competitors and what you do with it; what is coming at the business model; and how the business behaves on its worst week.
What a 5 looks like
On the first question, a 5 means you can say where the business is going in one sentence, and it holds up. (Whether the people who run it with you would say the same sentence is the very next question.) A strategy that lives in your head and is "understood" is a 2. Written down and loosely followed is a 3.
Progress saves automatically.
Section 08 · Across all five domains

Compliance

The obligations that touch everything.

What this is
Compliance is not one of the five domains; it touches all of them. It is the set of rules the business is bound by — regulatory, statutory, contractual — and the governance that keeps you inside them: policies that stay current, risk that is actually managed, and a named owner.
What we're looking for
Whether compliance is a program or a hope. We ask about your confidence and who owns it, then your sector's particular exposures for each business you selected, then how policies and risk are governed day to day.
What a 5 looks like
On the first question, a 5 means you could prove compliance on demand: the obligations are listed, each has an owner, evidence is kept as a matter of routine, and an auditor arriving unannounced would be an inconvenience, not a crisis. "We've never had a problem" is a 2.
Progress saves automatically.
Section 09 · Adoption × Governance

AI Readiness

Ready, or just curious?

What this is
The same readiness read we offer on its own: how far AI has actually entered the business (adoption), and whether the guardrails kept pace (governance). The two are scored separately, because the gap between them is the finding.
What we're looking for
Where AI is already in use — including the AI quietly switched on inside the tools you already pay for, and the agents that act without a person in the loop — whether anyone can see it, whether your data is fit to feed it, and whether your people and your policies are ready for what it does when it's wrong.
What a 5 looks like
On the first question, a 5 means AI is load-bearing: named workflows depend on it, someone owns each one, the outputs are checked, and if it went down tomorrow you would notice by lunch. A few people using a chatbot for drafts, however enthusiastically, is a 2.
Progress saves automatically.
Diagnostic received
Thank you.
We've got everything we need to begin. Your responses go straight to us — read personally, not by a machine — and Ernie will reach out shortly to schedule your working session. This is where the real diagnosis starts.

What happens next

We review your responses personally — not a machine, not a sequence — and Ernie will reach out by email within two business days to set up your working session.